Industry Accessibility Guides
Different industries face different accessibility requirements and risks. These guides cover the specific laws, common issues, and compliance checklists for your sector.
E-commerce
Learn how to make your e-commerce site accessible and compliant with EAA, ADA, and WCAG 2.2. Avoid lawsuits, reach more customers, and build an inclusive shopping experience.
3 laws covered · 5 key issuesHealthcare
Make your healthcare website accessible to all patients. Learn ADA, Section 508, and EAA requirements specific to healthcare providers, telehealth platforms, and patient portals.
3 laws covered · 5 key issuesEducation
Ensure your educational website, LMS, and digital content are accessible to all learners. Covers Section 508, ADA, EAA, and WCAG 2.2 requirements for education.
3 laws covered · 5 key issuesGovernment
Complete accessibility compliance guide for government websites and digital services. Covers Section 508, ADA Title II final rule, and EU EN 301 549 requirements.
3 laws covered · 5 key issuesBanking & Financial Services
Make your banking website and apps accessible. Learn ADA, EAA, and WCAG 2.2 compliance requirements for online banking, ATMs, mobile apps, and financial tools.
3 laws covered · 5 key issuesTravel & Hospitality
Make your travel website accessible and legally compliant. Covers booking engines, date pickers, maps, real-time updates, and WCAG 2.2 requirements for travel.
3 laws covered · 5 key issuesMedia & Entertainment
Ensure your media site is accessible and compliant. Covers video players, live streams, podcasts, paywalls, and WCAG 2.2 requirements for media companies.
3 laws covered · 5 key issuesNonprofit & Charitable Organizations
Make your nonprofit website accessible to all supporters. Covers donation forms, event registration, volunteer portals, and WCAG 2.2 compliance for nonprofits.
3 laws covered · 4 key issuesLegal Services
Make your law firm website accessible and ADA-compliant. Covers document libraries, client portals, attorney directories, and WCAG 2.2 for legal websites.
3 laws covered · 4 key issuesReal Estate
Make your real estate website accessible. Covers property listings, virtual tours, map searches, mortgage calculators, and WCAG 2.2 compliance for real estate.
3 laws covered · 5 key issuesRestaurants & Food Service
Make your restaurant website accessible and ADA-compliant. Covers online menus, ordering platforms, reservation systems, and WCAG 2.2 for restaurants.
3 laws covered · 5 key issuesSaaS & Web Applications
Make your SaaS product accessible and compliant. Covers dashboards, data tables, form builders, onboarding flows, and WCAG 2.2 for web applications.
3 laws covered · 5 key issuesInsurance
Make your insurance website and online portals accessible. Covers quote forms, policy documents, claims filing, and WCAG 2.2 compliance for insurers.
3 laws covered · 4 key issuesTelecommunications
Make your telecom website and customer portal accessible. Covers account management, plan selection, billing, and WCAG 2.2 compliance for telecom providers.
3 laws covered · 4 key issuesFitness & Wellness
Make your fitness studio, gym, or wellness brand website accessible. Covers class booking, video workouts, membership portals, and WCAG 2.2 compliance.
3 laws covered · 4 key issuesManufacturing
Make your manufacturing company website accessible and compliant with EAA, ADA, and WCAG 2.2. Covers product catalogs, technical documentation, B2B portals, and compliance checklists.
3 laws covered · 5 key issuesAutomotive
Make your automotive dealership or manufacturer website accessible and compliant with EAA, ADA, and WCAG 2.2. Covers vehicle configurators, inventory search, and financing tools.
3 laws covered · 5 key issuesHospitality
Make your hotel or resort website accessible. Learn EAA, ADA, and WCAG requirements for booking engines, virtual tours, and guest services in hospitality.
3 laws covered · 5 key issuesAccounting
Make your accounting firm website and client portal accessible. Learn EAA, ADA, and WCAG requirements for CPAs, tax preparers, and financial services.
3 laws covered · 5 key issuesVeterinary
Make your veterinary clinic website accessible. Learn EAA, ADA, and WCAG requirements for animal hospitals, pet portals, and online appointment booking.
3 laws covered · 5 key issuesDental & Orthodontic
Make your dental and orthodontic practice website accessible. Learn EAA, ADA, and WCAG requirements for appointment booking, patient portals, and treatment info.
3 laws covered · 5 key issuesMuseums & Galleries
Make your museum, gallery, or cultural institution website accessible. Covers virtual tours, ticketing, audio guides, and EAA, ADA, WCAG 2.2 AA requirements.
4 laws covered · 5 key issuesLogistics & Shipping
Make your logistics, shipping, and freight website accessible. Covers tracking tools, quote calculators, labels, and EAA, ADA, WCAG 2.2 AA compliance.
4 laws covered · 5 key issuesSenior Care & Assisted Living
Make your assisted-living, independent-living, memory-care, and home-health website accessible. Covers tour booking, family portals, and EAA, ADA, WCAG 2.2 AA compliance.
5 laws covered · 5 key issuesProperty Management & Apartment Rentals
Make your property-management or apartment-rental website accessible. Covers listings, applications, tenant portals, and ADA, Fair Housing Act, EAA, WCAG 2.2 AA compliance.
5 laws covered · 5 key issuesChildcare & Daycare
Make your childcare center, daycare, or preschool website accessible. Covers enrollment, parent portals, tuition payment, and EAA, ADA, WCAG 2.2 AA compliance.
5 laws covered · 5 key issuesHome Services & Contractors (HVAC, Plumbing, Electrical)
Make your HVAC, plumbing, electrical, or general contracting website accessible. Covers emergency-service flows, online quote forms, scheduling, ADA, and WCAG 2.2 AA compliance.
5 laws covered · 5 key issuesMental Health & Therapy Services
Make your therapy practice or mental-health platform website accessible. Covers intake forms, teletherapy scheduling, crisis resources, HIPAA, ADA, and WCAG 2.2 AA compliance.
5 laws covered · 5 key issuesFuneral Services & Memorial Providers
Make your funeral home, cemetery, or memorial-service website accessible. Covers obituaries, online condolences, live-streamed services, ADA, and WCAG 2.2 AA compliance.
5 laws covered · 5 key issuesPhotography & Creative Studios
Make your photography portfolio, wedding-photography, or boudoir studio site accessible. Covers galleries, client proofing, booking, ADA, and WCAG 2.2 AA compliance.
4 laws covered · 5 key issuesReligious Organizations & Houses of Worship
Make your church, synagogue, mosque, or religious-nonprofit website accessible. Covers sermon livestreams, online giving, event registration, ADA, and WCAG 2.2 AA compliance.
5 laws covered · 5 key issuesMarketing & Web Design Agencies
Make your marketing or web-design agency site accessible — and protect your firm from client-passthrough liability. Covers agency-side and client-side ADA, WCAG 2.2 AA, EAA exposure.
5 laws covered · 5 key issuesPublic & Academic Libraries
Public, academic, and school libraries face a hard April 2026 / April 2027 DOJ Title II compliance deadline. Covers OPAC catalogs, e-book platforms, programming pages, ADA, and Section 508.
5 laws covered · 5 key issuesPharmacies & Drug Stores
Independent pharmacies, chain drug stores, and specialty pharmacies face overlapping ADA, HIPAA, and EAA exposure on prescription-refill, telehealth, and patient-portal flows.
5 laws covered · 5 key issuesPerforming Arts, Theaters & Concert Venues
Theaters, opera houses, ballet companies, concert venues, and festivals face ADA + DOJ Title II exposure on ticketing, season-subscription, and accessible-seat-selection flows.
5 laws covered · 5 key issuesTutoring, Test Prep & After-School Education
Tutoring centers, test-prep companies, and after-school programs face ADA Title III, Section 504, DOJ Title II, and COPPA exposure on scheduling, parent-portal, and online-lesson flows.
6 laws covered · 5 key issuesAuto Repair, Body Shops & Mechanic Services
Independent auto repair shops, body shops, dealerships' service centers, and tire stores face ADA Title III, DOJ Title II for state-fleet contracts, and California Unruh exposure on online booking, quote-request, and service-history flows.
5 laws covered · 5 key issuesBeauty Salons, Hair Stylists & Barber Shops
Hair salons, barber shops, nail salons, and lash and brow studios face ADA Title III, California Unruh, and New York State Human Rights Law exposure on online booking, before-and-after photo galleries, and product-purchase flows.
5 laws covered · 5 key issuesConstruction & General Contractors
General contractors, design-build firms, residential remodelers, and commercial-construction companies face ADA Title III, DOJ Title II for public-works contracts, and California Unruh exposure on quote-request, project-gallery, and bid-submission flows.
6 laws covered · 5 key issuesDance Studios & Music Schools
Dance studios, music schools, and performing-arts academies face ADA Title III, DOJ Title II for school-district contracts, and California Unruh exposure on registration, parent-portal, and recital-ticket-sales flows.
5 laws covered · 5 key issuesFlorists & Flower Shops
Florists, flower shops, and event-floral designers face ADA Title III, California Unruh, EAA, and FTC e-commerce exposure on same-day-delivery flows, sympathy-arrangement ordering, and image-heavy product galleries.
5 laws covered · 5 key issuesWedding Planners & Event Coordinators
Wedding planners, event coordinators, and destination-wedding designers face ADA Title III, California Unruh, EAA, and FTC e-commerce exposure on consultation forms, vendor portfolios, RSVP portals, and image-heavy inspiration galleries.
5 laws covered · 5 key issuesBakeries, Cake Shops & Custom Pastry
Bakeries, custom-cake shops, and specialty pastry studios face ADA Title III, California Unruh, EAA, FDA allergen-labeling, and FTC e-commerce exposure on online ordering, custom-cake builders, and allergen-information disclosure.
5 laws covered · 5 key issuesCoffee Shops, Cafés & Local Roasters
Coffee shops, cafés, third-wave roasters, and subscription-coffee brands face ADA Title III, California Unruh, EAA, and FDA labeling exposure on mobile ordering apps, subscription portals, menu PDFs, and origin-story content.
5 laws covered · 5 key issuesPest Control & Exterminator Services
Pest control companies and exterminator services face ADA Title III, California Unruh, EAA, and FTC e-commerce exposure on instant-quote forms, recurring-service portals, and chemical-safety / pet-safety information accessibility.
5 laws covered · 5 key issuesHouse Cleaning, Maid Services & Commercial Janitorial
House cleaning, maid services, and commercial janitorial companies face ADA Title III, California Unruh, EAA, and FTC e-commerce exposure on instant-quote calculators, recurring-service portals, and same-day-booking flows.
5 laws covered · 5 key issuesLandscaping, Lawn Care & Hardscape Services
Landscaping companies, lawn-care services, and hardscape contractors face ADA Title III, California Unruh, EAA, and FTC e-commerce exposure on instant-quote tools, portfolio galleries, recurring-service plans, and pesticide-application disclosures.
5 laws covered · 5 key issuesOptometry, Optical & Eyewear Retailers
Optometrists, optical chains, and online eyewear retailers face ADA Title III, California Unruh, EAA, HIPAA, and FTC Eyeglass Rule exposure on prescription uploads, virtual try-on, online vision tests, and patient-portal accessibility.
5 laws covered · 5 key issuesTax Preparation & Bookkeeping Services
Tax preparers, bookkeepers, and online tax-filing services face ADA Title III, California Unruh, EAA, IRS Circular 230, FTC Safeguards Rule, and Gramm-Leach-Bliley exposure on document uploads, client portals, and W-2 / 1099 / 1040 accessibility.
5 laws covered · 5 key issuesTattoo Studios, Body-Piercing Shops & Permanent-Makeup Studios
Tattoo studios, piercing shops, and permanent-makeup studios face ADA Title III, California Unruh, EAA, state body-art licensing rules, and OSHA bloodborne-pathogen exposure on consent forms, aftercare PDFs, portfolio galleries, and online deposit collection.
4 laws covered · 5 key issuesHVAC Contractors, Heating-and-Cooling Companies & Indoor-Air-Quality Specialists
HVAC contractors, heating-and-cooling companies, and indoor-air-quality specialists face ADA Title III, California Unruh, EAA, EPA Section 608, and state contractor-licensing exposure on emergency-service requests, quote forms, financing applications, and maintenance-plan signup.
4 laws covered · 5 key issuesSelf-Storage Facilities, Moving-and-Storage Companies & Climate-Controlled Storage
Self-storage facilities, climate-controlled storage operators, and moving-and-storage companies face ADA Title III, California Unruh, EAA, and state self-storage-lien-law exposure on online rental, auto-pay enrollment, gate-code retrieval, and unit-reservation accessibility.
4 laws covered · 5 key issuesPlumbing Contractors, Drain-Cleaning Services & Emergency-Plumbing Companies
Plumbing contractors, drain-cleaning services, and 24/7 emergency-plumbing companies face ADA Title III, California Unruh, EAA, and state-contractor-licensing exposure on emergency booking, service-area lookup, online estimates, and after-hours dispatch accessibility.
4 laws covered · 5 key issuesPhysical Therapy, Occupational Therapy & Outpatient Rehabilitation Clinics
Physical therapy clinics, occupational therapy practices, and outpatient rehabilitation centers face ADA Title III, California Unruh, EAA, HIPAA, and Medicare-Medicaid-disclosure exposure on patient intake forms, exercise-video libraries, home-exercise programs, and insurance-verification accessibility.
4 laws covered · 5 key issuesElectrical Contractors, Residential Electricians & Commercial-Electrical Companies
Electrical contractors, residential electricians, and 24/7 emergency-electrical companies face ADA Title III, California Unruh, EAA, and state-electrical-licensing exposure on emergency dispatch, panel-upgrade quotes, EV-charger-installation booking, financing-application, and license-disclosure accessibility.
4 laws covered · 5 key issuesRoofing Contractors, Residential Roofers & Storm-Damage Restoration Companies
Roofing contractors, residential roofers, and storm-damage restoration companies face ADA Title III, California Unruh, EAA, and state-roofing-licensing exposure on storm-response intake, insurance-claim assistance, roof-replacement estimate, drone-inspection scheduling, and financing-application accessibility.
4 laws covered · 5 key issuesMoving Companies, Relocation Services & Interstate Movers
Moving companies, local movers, interstate relocation services, and corporate-relocation companies face ADA Title III, California Unruh, EAA, FMCSA-disclosure, and PUC tariff exposure on online-quote, inventory-form, virtual-survey, and pickup-window-scheduling accessibility.
4 laws covered · 5 key issuesChiropractic Clinics & Spinal-Care Practices
Chiropractic clinics, spinal-decompression centers, and sports-injury practices face ADA Title III, Section 1557, HIPAA, and EAA exposure on online booking, new-patient intake forms, insurance verification, and patient-portal accessibility.
4 laws covered · 5 key issuesCatering Services & Private-Event Caterers
Caterers, private-event and corporate-catering companies face ADA Title III, California Unruh, EAA, and FDA/FALCPA allergen-disclosure exposure on online menus, event-quote forms, tasting bookings, and dietary-restriction selectors.
4 laws covered · 5 key issuesSolar Installers & Residential Solar-Energy Companies
Solar installers and residential solar-energy companies face ADA Title III, California Unruh, EAA, and consumer-finance disclosure exposure on online savings calculators, roof-quote tools, financing applications, and incentive-disclosure accessibility.
4 laws covered · 5 key issuesBreweries, Wineries & Distilleries
Make your brewery, winery, or distillery website accessible and ADA-compliant. Covers age-verification gates, online ordering, event booking, and WCAG 2.2.
3 laws covered · 5 key issuesPet Grooming & Boarding Services
Make your pet grooming, boarding, or daycare website accessible and ADA-compliant. Covers online booking, intake forms, service menus, and WCAG 2.2.
3 laws covered · 5 key issuesStaffing & Recruiting Agencies
Make your staffing or recruiting website and application process accessible. Covers job application forms, candidate portals, EEOC obligations, and WCAG 2.2.
3 laws covered · 5 key issuesCar Dealerships & Auto Dealers
Auto dealerships are among the most ADA-sued industries online. Make your inventory search, financing forms, and trade-in tools accessible. WCAG 2.2 compliance guide.
3 laws covered · 5 key issuesMedical Spas & Aesthetic Clinics
Med spa and aesthetic clinic websites combine healthcare obligations with booking and e-commerce. Make appointment booking, intake forms, and galleries accessible under ADA and WCAG 2.2.
3 laws covered · 5 key issuesJewelry Stores & Custom Jewelers
Jewelry e-commerce relies on imagery, product configurators, and appointment booking. Make your online store accessible to all shoppers under the ADA and WCAG 2.2.
3 laws covered · 5 key issuesCredit Unions & Community Banks
Credit unions and community banks were among the most-sued businesses in the web accessibility lawsuit wave. Make online banking, account opening, and loan applications accessible under the ADA, WCAG 2.2, and the EAA.
3 laws covered · 5 key issuesHotels, Motels, Inns & Bed-and-Breakfasts
Hotels, motels, and B&Bs must make online reservations accessible and accurately describe accessible rooms under the ADA's reservation rule, WCAG 2.2, and the EAA. Avoid booking-engine lawsuits.
4 laws covered · 5 key issuesHome Healthcare & In-Home Care Agencies
Home healthcare and in-home senior care agencies serve clients who often have disabilities. Make intake forms, scheduling, family portals, and care resources accessible under the ADA, Section 1557, and WCAG 2.2.
3 laws covered · 5 key issuesAudiology Practices & Hearing Aid Clinics
Audiology practices and hearing aid clinics serve patients who are deaf or hard of hearing. Make appointment booking, patient portals, video content, and hearing-test resources accessible under the ADA, Section 1557, and WCAG 2.2.
3 laws covered · 5 key issuesNon-Emergency Medical Transportation (NEMT) & Accessible Transport
Non-emergency medical transportation and accessible-transport providers serve riders who are disabled or elderly. Make ride booking, account portals, eligibility forms, and fare information accessible under the ADA, Section 1557, and WCAG 2.2.
3 laws covered · 5 key issuesMedical Equipment & Mobility Suppliers (DME)
Durable medical equipment and mobility suppliers sell to customers who are disabled or elderly. Make product catalogs, checkout, insurance forms, and fitting resources accessible under the ADA, Section 1557, and WCAG 2.2.
3 laws covered · 5 key issuesTravel Agencies, Tour Operators & Cruise Specialists
Travel agencies, tour operators, and cruise specialists sell complex, high-value trips online. Make search, booking, date pickers, payment, and itinerary documents accessible under the ADA, WCAG 2.2, and DOT rules.
3 laws covered · 5 key issuesLocksmiths, Security & Alarm Companies
Locksmiths, security installers, and alarm-monitoring companies are emergency and home-services providers. Make quote forms, emergency contact, scheduling, and service-area tools accessible under the ADA and WCAG 2.2.
3 laws covered · 5 key issuesAppliance Repair & Service Companies
Appliance repair and service companies book jobs through online scheduling, quote forms, and service-area tools. Make booking, forms, chat, and maps accessible under the ADA and WCAG 2.2.
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