Mighty Networks bundles a community feed, courses, live events, paid memberships, and direct messaging into a single product, and that bundle is the reason the platform shows up frequently in accessibility complaints to creator businesses. The public landing page is editable, the member-only feed is partially editable, and the course player and event UI are largely fixed by Mighty's own engineering team -- meaning a community host's accessibility responsibilities split between content choices the host controls fully, theme decisions the host controls partially, and platform behaviour the host can only mitigate. The European Accessibility Act has applied to digital services sold to EU residents since 28 June 2025, and U.S. ADA complaints against creator businesses now treat community platforms the same as e-commerce. This checklist focuses on the highest-leverage fixes: writing-level choices for posts and welcome content, captions and transcripts for the courses and live events, plain-language copy for membership tiers, and an accessibility statement that names the platform's limitations honestly so members with disabilities know what to expect.

Common Accessibility Issues

critical

Course Lessons Ship Without Captions or Transcripts

WCAG 1.2.2

Mighty Networks' lesson player accepts uploaded video files and embedded YouTube/Vimeo videos. Hosts almost never attach captions, and the platform does not auto-generate them. Deaf and hard-of-hearing members cannot use video lessons; the course also fails WCAG 1.2.3 (Audio Description or Media Alternative) for any lesson where information is conveyed visually only.

How to fix:

Generate accurate captions before uploading: use Otter.ai, Descript, or Rev to produce a .vtt or .srt file. For Mighty's native video uploader, attach the .vtt track in the lesson editor. For YouTube embeds, attach captions on YouTube and confirm they load by default. Paste the full transcript into the lesson description field below the video so members can search, copy, and review it; this also satisfies WCAG 1.2.1 for audio-only segments.

serious

Public Landing Page Headings Are Visual, Not Semantic

WCAG 1.3.1

Mighty's landing-page editor lets hosts drop 'section headline' blocks that look like headings but render as styled paragraphs or divs. Screen-reader members navigating by heading skip past them; the page's outline collapses to whatever Mighty injects in the layout chrome.

How to fix:

In each landing-page section, choose the explicit H2 or H3 option from the heading-level dropdown wherever it is exposed. For 'feature' or 'testimonial' blocks where the dropdown is hidden, replace the styled-paragraph block with a Markdown or rich-text block containing a real H2/H3 tag. Verify with the WAVE extension or HeadingsMap that the page has exactly one H1 (the community or event name) and a logical H2/H3 structure beneath it.

serious

Welcome Posts and Pinned Posts Use Color-Coded Banners

WCAG 1.4.1

Mighty hosts often pin a green 'welcome' banner, a yellow 'rules' banner, and a red 'urgent announcement' banner using only background colour to signal urgency. Color-blind members and screen-reader members receive none of the visual hierarchy; the three banners read as identical posts.

How to fix:

Lead each pinned post with a text label that names the role explicitly: 'Welcome:', 'Community rules:', 'Important update:'. Use icons or emoji from the rich-text toolbar with a text equivalent in the surrounding sentence. Keep colour as a redundant cue, never the only cue. For longer announcements, structure them with H2 headings so a screen-reader user can jump between sections.

serious

Live Event Replays Lack Captions

WCAG 1.2.4

Mighty Networks' built-in live event tool records sessions and republishes them as replay videos in the feed, but neither the live stream nor the replay generates captions automatically. Live attendees with hearing loss are excluded from the session in real time; replay viewers face the same exclusion later.

How to fix:

For live events, host on Zoom or StreamYard with live-captions enabled and embed the stream into the Mighty event page; this satisfies WCAG 1.2.4 (Captions Live). After the event, run the recording through Otter.ai or Descript to produce a transcript, edit for accuracy, and post it as a pinned comment beneath the replay. For pre-recorded 'live' events, attach a .vtt caption file before publishing.

moderate

Membership Pricing Page Uses Vague Plan Names With No Comparison Detail

WCAG 3.3.2

Mighty's pricing-page templates default to plan names like 'Insider' or 'VIP' with bulleted feature lists that omit the things being compared. Cognitive-disability members and members making a decision under stress (price-shopping or with a screen reader) cannot tell what each tier actually includes versus excludes.

How to fix:

Rename plan tiers to describe the content access ('Community access', 'Community + Course Library', 'Everything + Monthly Group Calls'). Replace bulleted feature lists with a comparison table that has a real <table> structure and a column header row, so screen readers can navigate cell-by-cell. Add a plain-language paragraph above the table summarising who each plan is for and what changes when you upgrade.

Mighty Networks-Specific Tips

  • Caption every course lesson and event replay; they are the highest-impact accessibility wins on the platform and the most common ADA complaint trigger.
  • Treat the public landing page as a marketing site: run axe DevTools on it before launch and after every theme update.
  • Avoid Mighty's confetti animations and auto-playing background videos on the welcome screen -- they fail WCAG 2.3.3 (Animation from Interactions) and 2.2.2 (Pause, Stop, Hide) for many members.
  • Publish an accessibility statement at /accessibility on your custom domain naming Mighty's known limitations (limited theme code access, no built-in captions tool) and your remediation contact email.
  • Test the member feed and direct-message UI with VoiceOver on iOS and NVDA on Windows quarterly; Mighty ships UI changes silently and regressions land without warning.

axe DevTools

Browser extension that scans the Mighty Networks landing page and member feed for WCAG violations.

Otter.ai

Affordable transcription service to draft transcripts for live events and course lessons; export as .srt for caption upload.

WebAIM Contrast Checker

Free contrast ratio calculator to validate every text/background combination in your Mighty Networks theme, including pinned-post banners and CTA buttons.

Further Reading

Other CMS Checklists